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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandon Smith

November 7, 2024

5  out of  5
rating by Brandon Smith
"Whitney is amazing! She is very knowledgeable and helpful. She was able to save us money on our car and homeowners insurance while providing better coverage. Highly recommend getting in touch with her for your insurance needs!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We really appreciate your business."
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Gail Snow

September 30, 2024

5  out of  5
rating by Gail Snow
"I have been a State Farm customer for over 40 years. Matt and his team are still providing today what I was receiving back in 1982. Personal and friendly service. I have always felt as though I was family, not a client. I recently moved over 4 hours away and was very pleased to find out that Matt was going to be able to remain my State Farm agent for my home and auto."
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melissa niblett

September 30, 2024

5  out of  5
rating by melissa niblett
"Melanie and the team at State Farm has been helping our family with insurance for over 30 years! They are very knowledgeable of the information and are always timely to help when we need it!!! We highly recommend this agency!"
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Chad Scott

September 30, 2024

5  out of  5
rating by Chad Scott
"Been with state farm since 1976. Melanie Bailey has been nothing but great with all her help!"
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Sheila Overby

September 24, 2024

5  out of  5
rating by Sheila Overby
"Melanie is always very friendly and professional. She makes sure you are taken care of."
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Cindi Davis

September 24, 2024

5  out of  5
rating by Cindi Davis
"Melanie is and has been the heart of this office. I will always have SF as long as she is here."
We responded:
"Thanks Cindi! We appreciate you."
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Victoria Hargrove

September 24, 2024

5  out of  5
rating by Victoria Hargrove
"We switched over to State Farm several years ago. Melanie and everyone else at Matt’s office have always been able to answer our questions and taken care of our claims without hesitation. We are not just a number to them. Thank you for all you do!"
We responded:
"We appreciate you Vic!"
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Telea Emmert

September 23, 2024

5  out of  5
rating by Telea Emmert
"Melanie is the best"
We responded:
"Thank you Telea!"
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Larry Parsons

September 23, 2024

5  out of  5
rating by Larry Parsons
"My wife and I have been with State Farm since the late ‘80s. We have had Melanie as our Customer Service Rep since moving to the Van Buren area in the mid ‘90s. She has always been there for us and our family and still continues to do an absolute outstanding job for us!! If you have any Home, Auto, Life and/or Business Insurance needs I highly recommend you speak to Melanie!! She is the Best of the Best!!"
We responded:
"Thanks Larry! You’ve been with us for the long haul and we appreciate it."
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Karen Mcdonald

September 23, 2024

5  out of  5
rating by Karen Mcdonald
"Wonderful people and service detailed. Been with State Farm for 50 years. Homes, vehicles, boats, life and motorcycle. I have been friends with Melanie for over 40 years, such a nice person and very knowledgeable about any questions i have. Matt and all the staff are always so nice."
We responded:
"Thank you so much Karen! We really appreciate your trust all this time. Cheers to the next 50!"
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Tim Sawtelle

September 19, 2024

5  out of  5
rating by Tim Sawtelle
"We moved to the area a couple of years ago and moved our insurance here. Melanie has been amazing and has helped up with any questions that we have had as well as help with a claim. It's people like Melanie that keep us coming back! I highly recommend her!"
We responded:
"Thanks for the kind review Tim! We appreciate your trust!"
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Cool Chick

September 19, 2024

5  out of  5
rating by Cool Chick
"These guys are the absolute best! I had an accident while on vacation in Florida. That was my fault and by the time I got back from vacation they had my rental car reserved. An appointment at the body shop confirmed. They also took care of me while on vacation and sent me to a body shop to check my car out to make sure I could safely drive it home! My car was in and out of the shop within a week! Hands down the smoothest thing I have ever done! You guys are the best!"
We responded:
"That’s so great to hear! Claims can be stressful especially on vacation. We are glad the process was smooth."
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DYLAN GRANDE

September 18, 2024

5  out of  5
rating by DYLAN GRANDE
"They are by far the best I've ever used!!!!!"
We responded:
"You the man Dylan! We’re glad you’ve been with us all this time!"
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Kenneth Henson

September 15, 2024

5  out of  5
rating by Kenneth Henson
"Great folks good to work with"
We responded:
"Thanks Kenny! We appreciate your business."
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Lacey Parker

September 13, 2024

5  out of  5
rating by Lacey Parker
"We love State Farm! Melanie is the biggest help to us for anything we need, i have been with her for over 20 years! She is always helpful anytime I call or text! No question is to small for Melanie!"
We responded:
"Thanks Lacey! We appreciate you!"
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Brandon Myers

September 13, 2024

5  out of  5
rating by Brandon Myers
"Matt, Melanie and staff are amazing . Melanie was there to take every call and call back threw my home clam experience. I highly recommend this team I've been a state farm customer for 32 years ."
We responded:
"Thanks so much Brandon! We appreciate the kind words & your loyalty all these years. "
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Shelli Padilla

September 13, 2024

5  out of  5
rating by Shelli Padilla
"We have been with State Farm for 38 years. We have been in Arkansas for 28 years and have had the privilege of working with Melanie pretty much the whole time. We will never use anyone else!"
We responded:
"Thank you so much Shelli! We appreciate you & your loyalty."
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Pat Poole

September 13, 2024

5  out of  5
rating by Pat Poole
"Melanie is always very helpful and a joy to work with."
We responded:
"Thanks Pat! We appreciate your business!"
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Kelly Nelson

September 13, 2024

5  out of  5
rating by Kelly Nelson
"After 20 years of being insured with state farm I wouldn't think of going anywhere else. Melanie has always gone above and beyond to take care of anything that was needed."
We responded:
"Thank you so much Kelly! We really appreciate you trusting us with your insurance all this time!"
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Xeracia

September 13, 2024

5  out of  5
rating by Xeracia
"I've been seeing Melanie for my insurance needs for many many years. She always makes sure everything is taken care of and is just the sweetest person ever. I won't go anywhere else for my insurance needs"
We responded:
"Thanks so much for trusting us with your insurance Xeracia!"
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Jeanie Perkins

August 16, 2024

5  out of  5
rating by Jeanie Perkins
"Melanie has been helping us with all of our insurance needs for many many years. She is always courteous, efficient, and strives to take the best care of her customers. I would highly recommend this State Farm office."
We responded:
"Thanks so much for the review Jeanie! We really appreciate you choosing to do business with us. "
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Mitzi Nelson

August 5, 2024

5  out of  5
rating by Mitzi Nelson
"Melanie is awesome to work with! She is always there to help anytime she is needed."
We responded:
"Mitzi thanks so much for the kind words. We really appreciate your loyalty & trusting us with your insurance!"
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Debra Carper

August 2, 2024

5  out of  5
rating by Debra Carper
"I am blessed to have Melony assist me with all my insurance needs for over 40 years. She is very knowledgeable and ways follows through."
We responded:
"Thanks so much much Debra! We appreciate you so much & all the time you’ve been with us. "
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Jennifer Blanchard

May 31, 2024

5  out of  5
rating by Jennifer Blanchard
"Whitney is always helping answering all our Insurance questions. She is very kind and great to work with."
We responded:
"Thank you so much Jennifer! Whitney really is great & we appreciate your business."
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Rodney Dickens

May 31, 2024

5  out of  5
rating by Rodney Dickens
"I’ve been a STATE FARM customer for 30 years. Melanie is the absolute best. No matter what I’ve needed, she always gets it done. She really is a State Farm GOOD neighbor!"
We responded:
"Thanks so much Rodney! You’ve been a pretty easy keeper. Cheers to the next 30."